Partial Success!

I heard from the insurance company today. So far they have forgiven(?) my co-pay for my second OB appointment. I am still dealing with them on the first one. They say it was a diagnostic appointment and not an actual OB appointment, since I didn't get my blood test done through the OB (mental note for next time - do the blood test for confirmation through the OB). Once I explained to the gal I've been dealing with that I had my confirmation blood test done in July at my check-up appointment with my GP for my sprained ankle, she said she would take that back to the board and see what she could get done. (I found out by home test the morning of that GP appointment that I was pregnant. Since I was going in anyway, I had them do the blood test. One less place to go, right?)

What do you all think? Who is right here? (If I'm wrong on my interpretation, please let me know. I'm not necessarily asking to be told that I'm right. I'm just not experienced in this.) Was my first OB appointment truely an OB appointment and not a diagnostic appointment even though my OB did a pelvic? The office staff at my OB's office gave me the impression that it was an OB appointment by what they said, ("Insurance companies do things different for OB appointments. Don't worry about the co-pay for now.") Oh ye wise doctors and medical types! (Michele, Kristen...)